General Terms and Conditions of Rental Agreements

applicable at PROBUS Sp. z o.o., 30 November 2023 version.

I.   Introductory provisions and definitions 

  1. These General Terms and Conditions of Rental Agreements (hereinafter referred to as the "GTCs") have been prepared by PROBUS Sp. z o.o. with its registered office in Zawadzkie (47-120) at ul. Szaflika 19 entered in the Register of Entrepreneurs of the National Court Register kept by the District Court for Opole, VII Economic Department under the KRS number 0000630838, NIP: 7561979309, share capital of PLN 000.00 PLN paid in full ("Lessor") and define the conditions of vehicle rental constituting an integral part of the rental agreement ("Agreement") concluded with the Lessee. In the event of conflicting provisions of the Contract and the T&Cs, the provisions of the Contract shall prevail.
  2. If the General Rental Conditions are referred to in the Contract or any other document relating to the rental of the vehicle, they shall in any case be understood to mean this document, which shall be binding on the Hirer from the moment of making a Booking.
  3. Whenever the T&Cs refer to:
    • Renter - should be understood as a party to the Vehicle Rental Contract concluded with the Lessor within the framework of the car rental company operated by the Lessor or a person who has made a reservation of a vehicle through the website www.pro- bus.com.pl or in another way, in particular by phone or electronically by e-mail using the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it. as well as a person to whom the Vehicle has been released in accordance with Chapter VII of the T&Cs.
    • Business Day - means a day other than a Saturday, Sunday or public holiday;
    • Documentary Form - means a documentary form as defined by the Civil Code, including in particular an e-mail or an SMS;
    • Security deposit - should be understood as the amount specified in the Lease Contract, paid in cash by the Lessee or blocked in the Lessee's bank account as security for potential claims of the Lessor;
    • Additional Charges - all additional charges, including charges of a sanctioning nature (contractual penalties) as described in Annex 2 to the T&C. The amounts shown in the appendix are gross prices.
    • Vehicle - shall be understood to mean the object of hire specified in the Rental Agreement;
    • Reservation - should be understood as a declaration of will of the Lessee made via the website wwpro-bus.com.pl or in another way, in particular by phone or electronically by e-mail using the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it. aimed at concluding a Rental Agreement with the Lessor;
    • Daily Rate - means the rate per rental day set out in the Lease Contract, and if the Lease Contract only indicates a monthly rate, the daily rate is the quotient of the amount of monthly rent for one full month and the number 30;
    • User - should be understood as any other person indicated by the Hirer in the Contract as authorised to drive the vehicle or a person to whom the Hirer has actually entrusted the driving of the Vehicle.

 

II.  Reservation of a Vehicle and Conclusion of a Contract 

  1. The Hirer has the option to make a Booking via the website www.pro-bus.com.pl or in another way, in particular by telephone or electronically by e-mail using the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it. The Hirer will receive a confirmation of the Booking to the e-mail address he/she has provided.
    1. 1. Upon making a reservation through the website www.pro-bus.com.pl, the transaction is carried out using a payment link.
  2. The Renter may cancel a Booking at any time (before the release of the Vehicle) without giving any reason. In the case of cancelling a Booking presuming the delivery of the Vehicle to the place indicated by the Renter at a time when the Vehicle has already been delivered to the Renter at that place, the Lessor has the right to charge the Renter with the costs incurred, in particular the costs of fuel and remuneration of the Lessor's employees, which arose in connection with the commencement of the service provision by the The Lessee is obliged to inform the Lessor of his/her intention to cancel the Reservation by telephone or by sending an e-mail referring to the Reservation number. In the event of the cancellation of a Reservation after payment has been made, the Lessor shall return to the Lessee the monies paid using the same payment method no later than within 7 working days of receipt of the cancellation declaration, whereby the Lessor shall be entitled to reduce the payment by the costs indicated in the second sentence of this provision.
  3. The Landlord's conditions for entering into the Lease Agreement are:
    • Positive verification of the details of the Hirer or User meeting the conditions set out in chapter IV of the T&Cs;
    • Acceptance by the Hirer of the applicable T&C available at wwpro-bus.com.pl;
  4. In the event that it is not possible to provide the Hirer with a Vehicle in accordance with the Booking submitted by the Hirer, the Lessor, after informing the Hirer of this fact, has the right to offer the Hirer another Vehicle in the same class or a higher Failure by the Hirer to agree to the change of Vehicle or to make any declaration without delay shall mean cancellation of the Booking.
  5. The Rental Agreement shall be concluded by its signing by the Tenant and a representative of the Lessor. The Lessor allows for the exchange of documents in electronic form and the Parties agree that sending a signed scan of the Rental Contract by the Lessee via e-mail is sufficient confirmation of the conclusion of the Contract. The condition for the Rental Agreement to enter into force is the payment in accordance with the provisions of Chapter V of the T&Cs.
  6. The Renter is obliged to collect the Vehicle at the Lessor's The collection of the Vehicle in another place may take place after agreeing with the Lessor both the time and the place of substitution and the obligation of the Lessee to cover the fee due to the Lessor in connection with the collection of the Vehicle in a place other than that indicated in the previous sentence. A delay in the collection of the vehicle by the Renter lasting more than 1 hour after the planned collection date of the vehicle may be treated by the Lessor as a cancellation of the Booking and may lead to consequences described in the second sentence of chapter II point 2 of the T&Cs.
  7. When collecting the Vehicle, the Hirer or User is obliged to show a valid identity card and driving licence. A protocol of the handover of the Vehicle shall be drawn up from the collection of the Vehicle. Any remarks concerning the condition of the Vehicle or damage should be reported to the Lessor at the moment of collecting the Vehicle. The Rentee or the User has the right and obligation to inspect the Vehicle during the preparation of the protocol of handing over the Vehicle - in order to avoid liability for damages to the Vehicle it is necessary to report them at the moment of collecting the Vehicle and to describe them in the protocol of handing over the Vehicle, and in the case of bodywork damages it is recommended to document them photographically as

 

III.  Landlord and his obligations 

  1. The Landlord is PROBUS z o.o. with its registered office in Zawadzkie (47-120) at ul. Szaflika 19, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court for Opole, VII Economic Division, KRS 0000630838, NIP: 7561979309, share capital of PLN 150,000.00 paid in full.
  2. The Lessor undertakes to provide the Lessee with an efficient and clean vehicle, in a condition allowing for its proper operation, fully fueled up, together with the keys and the registration card, equipped with basic accessories such as: a fire extinguisher, a first-aid kit, a waistcoat and a warning triangle. In addition, it is indicated that the Vehicle is equipped with a GPS monitoring device and the Lessor has the right to use the functionality of this device.
  3. Each Lessor's Vehicle is covered by third party liability insurance in accordance with the general terms and conditions of insurance in force.
  4. The Lessor is not liable for damage caused by a manufacturing defect in the
  5. In the case of returning the Vehicle in an undamaged condition, the Lessor undertakes, subject to chapters IV, V and VI of the T&Cs, to return the Deposit paid to the Lessee within 7 working days from the day of signing the protocol on the return of the Vehicle.
  6. If the Vehicle is immobilised for more than 8 hours for reasons for which the Hirer is not responsible:
    • The lessor will provide a replacement vehicle if available;
    • The Lessor shall reimburse the Hirer on a pro rata basis for the immobilisation of the
  7. In the cases referred to in the above paragraph, the invoice issued to the Hirer will be corrected by reducing its value by a proportionally determined amount for immobilisation. The amount of the overpayment will be refunded to the Hirer in the manner in which the Hirer made the payment within 7 working days of the corrective invoice.
  8. The Lessor shall not provide a substitute vehicle if immobilisation of the Vehicle being the subject of the rental occurred outside the borders of Poland.

 

IV.   The tenant and its obligations 

  1. The hirer of the car can become:
    • A natural person who is at least 18 years of age, has presented to the Lessor a valid identity card or passport and a driving licence document, valid on the territory of Poland, confirming the possession of authorisations of the appropriate category to drive the Vehicles, and the validity of the above-mentioned documents will not expire during the term of the Rental Contract,
    • A legal person or an organisational unit without legal personality, to which specific regulations grant legal capacity, whose duly authorised representative concluding a Vehicle Rental Contract on its behalf presented a valid ID card or passport, a proof of his/her authorisation to conclude the rental contract, unless such authorisation results from an entry in an appropriate register kept by a common court or a public administration authority, and a driving licence document confirming authorisation of a relevant category to drive the Vehicles, and the validity of the aforementioned documents will not expire during the rental
  2. Only the Hirer and the User who, at any time during the term of the Rental Agreement, meet the criteria set out in IV pt. 1, point 1.1. The rental agreement provides, in addition to the Hirer, for the indication of one User at the rental price. The designation of each additional User is subject to an additional charge and implies an obligation on the part of the Hirer to pay an Additional Charge.
  3. The Renter shall be fully responsible for the Vehicle and for the acts and omissions of the User, in particular for the User's compliance with the provisions of the GTCs and the Rental The Lessee and the User shall be jointly and severally liable towards the Lessor for the obligations incurred under the rental agreement and the GTCs.
  4. The Hirer, and the User (if applicable) undertakes:
    • Return the Vehicle in an undamaged condition:
      1. The Lessee undertakes to return the Vehicle at the place from which he/she collected it between 8:00 a.m. and 5:00 p.m., unless in the Rental Contract or with the observance of the Documentary Form another place of return or hours of return were established. If with the consent of the Lessor expressed in the Documentary Form, the return of the Vehicle is performed by placing the Vehicle with the key and documents in an agreed place without the participation of a representative of the Lessor, The Lessee/User is obligated to sign a return protocol with the representative of the Lessor within 24 hours from the end of the rental - otherwise the Lessor is entitled to unilaterally draw up a return protocol, in which case an inspection of the Vehicle will be performed without the participation of the Lessee/User, and the return protocol will be sent to the Lessee by e-mail within 3 working days from the day of The Hirer has the opportunity to raise objections within 3 working days of receiving the protocol;
      2. The Tenant is obliged to pay the Landlord Additional Charges in the event of:
        • Failure to return the vehicle within the period specified in the Rental Contract and to obtain the Lessor's consent to extend the term of the Contract,
        • Failure to make payment for the duration of the lease extension, despite having obtained approval for the extension;
      3. In the case of failure to return the Vehicle within the period specified in the Rental Contract, the Renter is obliged to reimburse to the Lessor, irrespective of the obligation to pay the fee referred to above, also the costs he has incurred in order to recover the Vehicle (e.g. towing costs, collection costs and personal costs);
      4. Failure to return the Vehicle within 2 hours of the agreed return date shall be treated as misappropriation, which constitutes an offence regulated by Article 284 of the Penal Code and will be reported to the Police;
      5. The parties allow the possibility of prolonging the rental of the Vehicle at the request of the Renter, notified at least 24 hours before the originally agreed date of return of the Vehicle, provided that the appropriate consent of the Lessor in Documentary Form is obtained. In the case of the Lessor's consent to extend the term of the Contract, the Lessee will be sent an e-mail indicating the period for which the Contract is extended, together with a VAT invoice for the rental rent and additional services for this period. For an effective prolongation of the rental agreement, it is necessary to make payment in advance for the entire prolongation period according to the attached invoice until the originally agreed deadline for the return of the Vehicle;
      6. If the vehicle is hired as a substitute vehicle financed by the perpetrator's third party liability, the party to the hire contract is the vehicle collector and the assistance operator or insurance company undertakes, on the basis of contracts separate from the hire contract, to pay the hire rent;
      7. If, in the case referred to above, the Renter, despite the expiry of the contractually stipulated rental period for which the assistance operator or insurance company has provided a payment guarantee, does not effectively return the vehicle in accordance with the provisions of the GTCs, the obligation to pay the rental and additional charges for each additional day started shall be charged to the Renter;
      8. In the event of the Renter wishing to continue using a substitute vehicle, he/she is obliged to obtain the consent of the Lessor for an extension of the term of the Contract on the terms set out in chap. IV pt. 4.1. lit. E of the T&Cs;
      9. In the case of termination of the rental agreement without preserving the notice period, the Lessee is obliged to return the Vehicle to the Lessor immediately, no later than within 24 hours from the day on which the Lessor makes such a statement.
    • use the Vehicle for its intended purpose:
      1. in accordance with generally applicable law, in particular the provisions of the Road Traffic In the event of a ticket being imposed by authorised authorities for a traffic offence committed during the rental period and/or financial penalties being imposed, for example for parking in an unauthorised place or failure to pay for driving through a toll road section, the Lessee undertakes to settle such an obligation immediately and the Lessor is entitled to hand over personal data enabling enforcement of the amount due from the actual perpetrator of the above-described infringements;
      2. zabronione jest: palenie tytoniu oraz używanie elektronicznych inhalatorów nikotyny (tzw. e-papieros) w Pojeździe, przewożenie zwierząt, holowanie innych pojazdów, wykorzystywania Pojazdu do uruchamiania innych pojazdów (odpalanie przez kable lub na tzw. "The Rentee reserves the right to make modifications to the Vehicle, tuning, participating in car races and using race tracks, overloading the Vehicle beyond the values stated in the vehicle registration certificate, driving in places forbidden for the traffic of vehicles (driving on unpaved roads), transporting materials and substances that may cause corrosion, damage or dirt on the elements of the Vehicle, removing and destroying numbers and number plates as well as using the Vehicle for paid transport of people or goods without the written consent of the Renter;
      3. performing daily maintenance (checking and topping up engine oil, coolant, brake fluid, windscreen washer fluid, checking condition and pressure of tyres and proper operation of lights) at their own expense.
      4. using the type of fuel according to the engine specification and return the Vehicle with a full tank;
    • not to exceed the daily daily/monthly kilometre limit specified in the Rental Agreement;
    • move the Vehicle only within the territory of Traveling outside the borders of Poland is allowed only with the prior consent of the Lessor expressed in a Documentary Form. In the case of using the Vehicle outside the territory of Poland, if the road regulations require additional equipment, the Renter shall bear the costs connected with adaptation to the regulations of another country;
    • not to leave the Vehicle without the proper protection, e. without locking it (with the doors or boot open), to take the keys to the Vehicle and the registration certificate every time you leave the Vehicle;
    • To inform the Lessor immediately about any event preventing the further use of the Vehicle, in particular a road accident, collision, car crash, attempted break-in or immobilisation of the Vehicle requiring As a result of the received notification, the Lessor will immediately inform the Lessee about further steps, such as the need to return the damaged vehicle to a car workshop, possible issue of a substitute car or the need to return the vehicle to the Lessor. The Renter is obliged to co-operate with the insurance company and the Lessor to the extent necessary to liquidate the damage, in particular to provide a written description of the event, copies of documents required by the insurance company, including for example a statement of sobriety at the time of the event or a statement of the perpetrator. If the car is stolen, the Renter is obliged to immediately return the car keys and documents to the Lessor. The Renter shall be liable for damage resulting from the loss of the vehicle or failure to comply with the obligations resulting from this point, unless he proves that neither the Renter nor the User is at fault.
    • pay all payments due to the Landlord, including Additional Charges if there are grounds for charging them;

 

V.  Settlement and duration of the contract 

  1. The Lessor shall be entitled to remuneration (hereinafter: Rent) for providing the Vehicle for hire, with the Daily or Monthly Rate being specified in the Rental Contract.
  2. The rent is payable in advance and is a condition for the release of the Vehicle to the Depending on the term of the Rental Agreement, the rent is payable as follows:
    • In the case of a fixed-term rental, the Hirer shall make payment for the entire rental period in advance before the Vehicle is released,
    • In the case of a long-term lease (lease concluded for an indefinite period), the Tenant shall make payment for one full month in advance, for each subsequent month the Tenantundertakes to pay the rent in advance by the 10th day of each subsequent month of the lease term,

Payment of rent shall be made, depending on the Tenant's choice, by making payment in cash or using an electronic payment method in the following forms: BLIK payments, payment by payment card, payment by electronic transfer through the external payment system "imoje", operated by the company ING Bank Śląski S.A. with its seat in Katowice. After the payment has been made, the Lessor shall issue a VAT invoice for the benefit of the Lessee, which shall be sent by e-mail, which means that the Lessee agrees to the VAT invoice being issued electronically.

  1. Irrespective of the rent described in the sections above, the Lessor shall charge the Lessee other Additional Charges and costs resulting from the Rental Agreement, including, for example, a charge for exceeding the kilometre limit, these charges being payable on the basis of a VAT invoice issued by the Lessor:
    • If the hire is for a fixed period, the invoice is issued after the return of the Vehicle,
    • If the lease is for an indefinite period, the aforementioned charges are calculated on the VAT invoice for the coming month;
  2. If the rental organiser is an insurance company or assistance operator, the rental rent for the period approved by this entity and other accepted charges shall be paid by the rental If the insurance company or assistance operator fails to make payment, the hirer is responsible for payment. If the Hirer extends the rental beyond the period approved by the insurance company or assistance operator, the obligation to pay for each additional day after the expiry of the period agreed with the insurance company or assistance operator, shall pass to the Hirer in accordance with Chapter IV, point 4.1. letters e to h of the GTC;
  3. The Lessor leases the Vehicle for a definite or indefinite period of time (long-term lease), as is clear from the wording of the Lease Agreement;
  4. In the case of a rental agreement concluded for a definite term, the Renter may only terminate the Rental Agreement with immediate effect in the event of the discovery of a breach of any of the Renter's obligations described in chapter IV, point 4.1. to 4.7 of the T&Cs. The termination of the Agreement with immediate effect shall not release the Lessee from his/her obligation to be responsible for the breach on the principles described in chapter IV and VI of the GTCs, including the payment of any Additional Charges.
  5. In the case of a lease concluded for an indefinite term (long-term lease), either Party may terminate the Lease Agreement one month in advance effective at the end of the calendar month without stating any reason. In addition, the Lessor shall have the right to terminate the Contract with immediate effect in the event of a breach of any of the Lessee's obligations described in Chapter IV, Paragraph 4, Sections 4.1. to 4.7 of the T&Cs and a rent arrears of one month. The termination of the Agreement with immediate effect shall not relieve the Tenant of its obligation to be responsible for the breach under the principles described in chapters IV and VI of the GTCs, including the payment of any Additional Charges.
  6. Declarations concerning the termination of the Lease Agreement shall be made by the Parties in Documentary Form under pain of nullity.

 

VI.   Tenant's liability for damages and Additional Charges/Penalties

  1. The Lessor shall collect a Deposit from the Lessee in order to secure its potential claims resulting from the non-performance or improper performance of the Rental Agreement and/or the obligations indicated in the The Lessee agrees that the Lessor may deduct his mutual claims resulting from the Lease Contract and the GTCs from the amount of the Deposit. In the event that the amount of the Deposit proves to be insufficient to satisfy the Lessor's claims, the Lessee shall pay the amount over and above the value of the Deposit upon receipt of the first call for payment.
  2. The Lessee undertakes to pay the Additional Charges to the Lessor within 7 days of the date of the debit note. At the same time, it is indicated that the Additional Charges are cumulative and, in addition, the Lessor has the right to claim additional compensation on general principles in the event that the amount of damage exceeds the Additional Charges due.
  3. Irrespective of the above catalogue of penalties, it is indicated that the Renter is responsible for damage to the vehicle towards the Lessor, unless such damage is not his fault and the perpetrator is indicated, who has acknowledged the damage in an appropriate statement, or a police report has been drawn up in this circumstance. The Lessee is responsible in particular for damage resulting from insufficient oil in the engine or gearbox, lack of brake fluid, Adblue fluid, coolant, incorrect pressure in the tyres, exceeding the permissible load and for all other circumstances being a consequence of improper use of the Vehicle against the manufacturer's recommendations, instructions for use or binding legal regulations. The Lessor is entitled to charge the Lessee with costs resulting from lack of parts, vehicle equipment or documents of the vehicle, wear and tear of the vehicle inside or outside to an extent exceeding the degree resulting from normal use, damage resulting from improper use and in the case of damage to mirrors, headlights, minor damage to the car body, return of a dirty vehicle and loss of value of the vehicle as a result of an accident, when its cause is the fault of the Lessee or another person to whom the Lessee entrusted the car or when alterations were made to the vehicle.
  4. As a rule, the Landlord will claim compensation from the However, it is agreed that:
    • The Renter undertakes to pay by way of compensation the difference between the market value of the Vehicle calculated as of the day of the incident and the amount of compensation paid by the insurer, especially in the event that the Vehicle is damaged, resulting in damage that cannot be rectified by repair (total damage), is stolen, or the insurer does not pay the full amount of damage repair for reasons attributable to the Renter,
    • The Renter undertakes to repair the damage in the full amount in the event that it is caused by the sole fault of the Renter due to improper use of the Vehicle, in the event that the insurer refuses to repair the damage,
  5. In the event of a road traffic collision, accident, burglary or theft of the vehicle, the Lessee is obligated in each case to call the police to the site, as well as the ambulance service if there are injured people, and to ensure that a report from the scene of the accident is prepared, which he undertakes to hand over to the Lessor immediately (no later than within 12 hours). With the consent of the Lessor expressed individually and on a case-by-case basis in a Documentary Form, it is possible to deviate from the above rule.

 

VII.   Hire of a Vehicle with Third Party Liability or Assistance 

  1. Subject to all other provisions of the T&Cs concerning the obligations and rights of the Lessor and the Lessee, it is indicated that in the case of rental of a substitute vehicle from the OC of the perpetrator, the Lessee is obligated, at the latest at the moment of collecting the vehicle, to provide the Lessor with: a power of attorney to settle the rental costs with the perpetrator's insurer, a copy of the perpetrator's statement or a copy of the police note confirming the perpetrator's responsibility, details of the perpetrator's third party liability policy (policy number, perpetrator's name, PESEL, perpetrator's address), a copy of the registration certificate of the damaged vehicle, a copy of the repair order for the damaged vehicle issued by the car workshop carrying out the repair, the number of the damage report to the perpetrator's insurer.
  2. Rental of a substitute vehicle under the OC of the perpetrator or under Assistance ends upon expiration of the period for which it was authorised by the insurer of the perpetrator of the damage under OC or Assistance. The Lessor shall immediately inform the Renter of the lack of authorisation for further use of a substitute vehicle under the OC of the perpetrator or Assistance, calling on the Renter to immediately return the vehicle, or to apply for an extension of the rental agreement for a further period indicated by the Renter. The provisions of Chapter IV, point 4.1. letters e to h and Chapter V, point 4 of the T&Cs shall apply mutatis mutandis to the further use of the vehicle being the subject of the rental after withdrawal of authorisation by the insurer of the perpetrator of the damage from the OC or Assistance operator.
  3. The Hirer is obliged to co-operate with the Lessor with regard to matters involving the settlement of rental costs with the third-party liability insurer of the perpetrator of the damage.
  4. In the event of a refusal by the insurer of the perpetrator of the damage from third party liability to pay the Renter the amounts due for renting a substitute vehicle, the Renter is obliged to pay of the authorisation referred to in chapter VII point 1 of the T&Cs.

 

VIII.   Final provisions 

  1. Complaints should be addressed to the Lessor's address indicated in Chapter I, point 1 of the T&Cs or electronically to the e-mail address: This email address is being protected from spambots. You need JavaScript enabled to view it. A complaint shall be considered within 14 days of receipt by the Lessor, and the Renter shall be informed of the manner in which the complaint was considered in the form in which the complaint was received.
  2. Any amendment or termination of the Rental Contract shall be in Documentary Form on pain of nullity. The Lessor shall be authorised to unilaterally amend the TCC. The Lessor shall inform the Lessee about a unilateral change to the TCC by sending a message to the e-mail address indicated in the rental contract or during The change shall be effective from the date indicated in the message sent by the Lessor. The Lessee may refuse to consent to the change by sending appropriate information to the registered address of the Lessor within 7 days of receiving information about the change from the Lessor. Lack of consent by the Lessee to the change shall mean that the current content of the T&Cs shall remain in force. A change in the Lessor's or Lessee's data, including contact details, does not constitute an amendment to the T&Cs and the Rental Agreement.
  3. The administrator of the personal data is the Lessor. The principles of the Lessor's processing of personal data and the clauses regarding the Lessor's performance of its information obligations are included in Appendix 1 to the T&Cs entitled "RODO".
  4. The Hirer shall not have the right to withdraw from the Agreement or extend the Agreement pursuant to Article 27 of the Consumer Rights Act of 30 May 2014 pursuant to Article 38(12) of that Act.
  5. The T&Cs and the Rental Agreement are subject to Polish law. Any disputes arising in connection with the Rental Contract or the GTCs shall be resolved by the court with jurisdiction over the registered office of the Lessor, with the exception of cases in which a party is a consumer or an individual concluding the Contract directly related to his/her business activity, when it follows from the content of the Contract that it is not of a professional character for him/her, which shall be resolved by the court of general jurisdiction.
  6. The appendices to the T&Cs form an integral part of this document - list of appendices:
    1. Appendix 1 "RODO".
    2. Annex 2 "Additional Charges"

 

Appendix No. 1 to the General Terms and Conditions of Rental Agreements in force at PROBUS Ltd. "RODO" (version as of 30 November 2023). 

"RODO"

On the basis of Regulation (EU) 2016/679/EU of the European Parliament and of the Council of 27.04.2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (Official Journal of the EU L 119/1) (hereinafter RODO), we inform you that:

1. The administrator of your personal data is PROBUS Sp. z o.o. with its registered office in Zawadzkie (47- 120) at Szaflika 19 Street, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court for Opole, VII Economic Division, KRS 0000630838, NIP: 7561979309, share capital of PLN 150,000.00 paid in full (hereinafter: the Administrator);

2. In matters relating to your personal data, you can contact the Data Protection Officer via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or in writing at the following address: ul. Szaflika 19, 47-120 Zawadzkie

3. Your personal data is processed by the Administrator for the following purposes:

  • for the performance of the concluded rental agreement (basis under Article 6(1)(b) of the RODO);
  • in order to take the steps necessary for the performance of the contract (basis under Article 6(1)(b) of the RODO);
  • for the purpose of documenting the service provided, on the basis of tax, customs, accounting law (basis of Article 6(1)(c) RODO);
  • for archival (evidential) purposes in pursuit of our legitimate interest in safeguarding information in the event of a legal need to prove facts, possibly to establish, assert or defend against claims (Article 6(1)(f) RODO);
  • to carry out internal audits, internal reporting (basis of Article 6(1)(f) of the RODO);
  • in order to exercise your rights, update your data (basis of Article 6(1)(f) RODO);

4. The recipients of your personal data will be: companies providing services on our behalf to whom we outsource activities requiring data processing, in particular IT services, law firms;

5. We will process your personal data processed in connection with and on the basis of the lease agreement for the duration of the agreement, and after its termination - for tax purposes - for a period of 5 years counting from the end of the calendar year in which the tax obligation arose, with the reservation that the storage period of your personal data may be extended each time by the period of the statute of limitations for claims, if the processing of personal data is necessary for the purposeful pursuit of claims or defence against the claims of the opposing party, which constitutes a legally justified interest of the Administrator. After this period, your personal data will be anonymised, (i.e. we will not know that it is your data) or deleted.

  • The controller does not intend to transfer your data to a so-called "third country", e. a country which is outside the European Economic Area (e.g. India) or an international organisation.
  • You have the following rights:
    • The right to access and receive a copy of your data;
    • The right to rectification (amendment) of your data;
    • the right to erasure of personal data where the processing does not take place for the purpose of meeting an obligation

resulting from a legal provision;

  • The right to restrict data processing;
  • The right to data portability;
  • The right to object to the processing - where we process your data on the basis of our legitimate interest (the basis of Article 6(1)(f) RODO) as described above - in which case we will stop processing your data for these purposes unless we can demonstrate that there are compelling legitimate grounds for us to do so which override your interests, rights and freedoms, or the data is necessary for us to possibly establish, assert or defend claims.

Should you wish to exercise your rights, please contact the Data Protection Officer (contact details: see section 2).

8. If you consider that the Administrator's processing of your personal data violates the provisions of the RODO, you have the right to lodge a complaint with the President of the Office for Personal Data Protection (to the address of the Office for Personal Data Protection, 2 Stawki Street, 00 - 193 Warsaw).

9. The provision of your personal data to us is necessary for the conclusion of the car rental contract. If you do not provide us with your personal data, we will be unable to conclude and fulfil the rental contract.

10. Your data will not be processed by automated means and will not be profiled.

Appendix No. 2 to the General Terms and Conditions of Rental Agreements in force at PROBUS Ltd. "Additional Charges" (version dated 30 November 2023).

 

Tables of Additional Fees - attachment in PDF format

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